Shipping Policy
Shipping Policy
At Awakened Avenue, we aim to provide prompt and reliable shipping for both our digital and physical print on demand products. Please review our shipping policy to understand our delivery timelines and procedures.
Digital Products
- Delivery: Digital products, such as digital download prints, are available immediately upon checkout. Additionally, customers will receive a follow-up email containing a link to download their purchased digital files.
Physical Print on Demand Products
Shipping Destinations: At this time, for our physical products we only offer shipping to the following countries: the United States, United Kingdom, Australia, Canada, and New Zealand. We apologize for any inconvenience this may cause if you're located outside these regions. However, we're constantly exploring options to expand our shipping destinations in the future.
- Order Processing Time: Our physical print on demand products require a processing time of 1-2 business days before they are ready to be shipped depending on location. This processing time allows for custom printing and quality assurance to ensure your order meets our standards.
- Shipping Methods: We offer standard shipping for all physical print on demand products. Expedited shipping options may be available at an additional cost, depending on your location and the specific product.
- Delivery Timeframes: Once your order has been processed and shipped, delivery times will vary depending on your location and the shipping method selected. Please refer to the estimated delivery times provided during checkout for more information.
- Tracking Information: Tracking information will be provided for all orders containing physical print on demand products. You will receive an email notification with your tracking number once your order has been shipped.
- Delivery Address: Please ensure that the shipping address provided during checkout is accurate and complete to avoid any delays or misdeliveries. We are not responsible for lost or undelivered packages due to incorrect or incomplete shipping information provided by the customer.
Compliant Shipping
To ensure compliance, please note the following additional information:
- Shipping Rates: Shipping rates for physical print on demand products may vary based on factors such as order size, weight, and destination. Shipping rates will be calculated at checkout based on the customer's shipping address and the selected shipping method.
- Shipping Restrictions: There may be shipping restrictions in place for certain products or locations. Please refer to our website or contact customer support for more information on any shipping restrictions that may apply to your order.
- International Shipping: We offer international shipping for most of our physical print on demand products. However, please note that international orders may be subject to customs duties, taxes, or other fees imposed by the destination country. Customers are responsible for any additional charges incurred for international shipments.
Customer Support
If you have any questions or concerns regarding shipping or delivery, please don't hesitate to contact our customer support team on support@awakenedavenue.com.
Contact Us
For further inquiries or assistance, please reach out to our customer support team at support@awakenedavenue.com.
Thank you for choosing Awakened Avenue.